FAQ – Frequently Asked Questions
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How do we get started?
Starting the process is easy. Simply go to our contact page and request a call from one of our representatives. We have a road map to implementation and we will be your guide through the process every step of the way to ensure successful integration into your organization.
When will BlueChipOCM send us outcome reports?
We are happy to send you any combination of outcome reports for the program, just give us a call or send an email request. Our plan is to send outcomes reports for each location and your organization as a whole every quarter and then a year-end total. We do have a transparent reporting system, which means that company administrators of the program have access to a number of reports.
What resources will our company have access to?
When you’re organization becomes a team member with BlueChipOCM you will have access to a number of our resources from informative newsletters to helpful videos for your employees. If you can’t find it in our library of resources tell us what you need and we will customize it for you.
FAQ
Do I have to be in pain?
No. While we want people having discomfort or difficulty performing their daily activities to have priority in scheduling, we also want to see people concerned with their musculoskeletal health. Prevention is key!
How do employees create an appointment?
Our online platform allows your and your employees to create, reschedule and/or cancel appointments. When your organization becomes a team member we will create a special link for your employees to access so they can create accounts and be responsible for making their own appointments.
How long are the sessions
Each industrial based massage session is 15 minutes. Employees can create an account on our on-line scheduling tool and book an appointment time that best fits their schedule.
What should I do after the session?
Our goal is for you to get back to doing your daily activities as quickly as possible. We encourage everyone to do any of those activities they feel they can. We don’t give anyone any restrictions. Often, you will want to perform warm-ups, stretches, or exercises to help reduce soreness and prevent further issues.
How many sessions should I have?
BlueChipOCM providers perform the most advanced industrial based massage techniques known to date. Our goal is to get you as functional as possible in the least amount of time. We don’t know what that time is for individuals. Our aggregate data to date supports that most of the cases presented are greater than 90% resolved in less than 4 sessions.
Where do I go for the sessions?
Our BlueChipOCM Certified Providers come to your location to provide massage services. Each location will designate a room for the provider to work in. Ask the program director at your organization for specifics.
Can I change or cancel appointments?
Yes! We understand that things pop-up and schedules need to be altered. After creating an account through our on-line platform employees can manage their appointments to fit those inevitable schedule changes.
What does it feel like?
A really specific deep tissue massage is probably the best description. Pain is very subjective. Also, if you have some active pain you may experience an increase in pain during the session. The majority of the corrective techniques we use can cause some discomfort. The important thing is to communicate with your provider. Make sure you speak up if you are experiencing increased pain.
What should I wear? Will I have to disrobe?
We typically can perform our work through or around any clothing you would usually wear to work. We do not ask you to disrobe for any of our sessions. Occasionally we recommend that you wear or bring athletic tops or shorts just in case. Shorts do come in handy when we address issues with the knee for example. Ask the on-site provider before your session if you’re not sure and they can guide you.
How is IBM first aid?
OSHA produced a list of items considered first aid that can be provided to employees on-site without triggering a recordable work injury. Massage is listed as one of those services employers can use to assist employees with their musculoskeletal health.
Top 10 Causes and Direct Costs of the Most Disabling U.S. Workplace Injuries
2016 Liberty Mutual Workplace Safety Index (based on 2013 injury data)